Who Are We?
We are Réseau!
Réseau Group is a telecom-native software engineering firm built on one belief:
Technology should be reliable, thoughtful, and made with integrity.
For over two decades, our leadership and engineering teams have designed, integrated, and supported mission-critical systems for telecommunications providers, enterprise businesses, and fast-growing technology companies.
We combine deep telecom domain knowledge with modern engineering practices to deliver solutions that actually work—scalable, compliant, maintainable, and built to last.
Our Story
Réseau Group was founded by Viral Shah, a technology leader with over 25 years of experience in telecommunications, enterprise software, and digital transformation.
Viral spent years leading complex engineering initiatives, building high-availability systems, and guiding organizations through modernization efforts. Along the way, he saw a consistent gap in the industry:
- Vendors delivered code, but not reliability
- Projects shipped, but without ownership
- Telecom systems required precision, but most teams lacked the domain expertise
- Clients wanted a true partner—someone who understood both the business and the engineering
Réseau Group was created to bridge that gap.
Today, we operate with a simple commitment:
Deliver high-quality software with honesty, craftsmanship, and long-term partnership.
Our Mission
To engineer reliable, scalable, telecom-ready software solutions that empower our clients to operate with confidence, innovate faster, and serve their customers better.
Our Values
Integrity First - We keep promises. We say what we mean.
Expertise with Purpose - Every project is grounded in telecom and software engineering mastery.
Partnership Over Transaction - We win when our clients win.
Build it Right the First Time - Quality isn’t an achievement — it’s a habit.
What Makes Us Different
Telecom Expertise
Our team understands provisioning, routing, NPAC, CNAM, LRN, campaign registry, messaging platforms, CDR/EDR billing, compliance, and carrier-grade architecture.
We don’t just write software—we build systems designed for the realities of telecom.
End-to-End Delivery
Consulting → Architecture → Development → QA → Deployment → Support
We support the entire lifecycle with discipline and clarity.
Modern Engineering Practices
Microservices, event-driven systems, RESTful APIs, automation, DevOps, CI/CD, observability, cloud-native platforms.
Consistent, Predictable Outcomes
We communicate clearly, plan responsibly, and deliver with precision.
Our Global Delivery Model
Headquarters: Chicago, Illinois
Leadership, architecture, client delivery, and governance.
Engineering Teams: India + Global Remote Talent
Specialized engineering pods for telecom, Salesforce, custom development, QA, and DevOps.
Hybrid Model Benefits
- Cost-effective without compromising quality
- Senior oversight from U.S. leadership
- Time-zone coverage enabling faster turnaround
- Scalable engineering capacity for large projects
Our Culture
We believe great engineering starts with great people.
Our teams are small, senior, and collaborative.
Every engineer takes complete ownership of outcomes.
Every project receives executive involvement.
Every client gets a relationship built on trust, responsiveness, and care.
We don’t cut corners.
We don’t disappear after deployment.
We don’t compromise on reliability.